FAQs

  • Yes! I ship worldwide.
    Both standard shipping and express shipping options through Australia Post!
    To see an estimate on arrival times please check the Australia Post guide here.

    Please note that dice shipping outside of Australia may be subject to import taxes, customs duties, and/or fees imposed by the destination country.
    These charges are not included in the product price or the shipping cost.
    These charges are the buyer’s responsibility.
    Please check with your country's customs office to determine what these additional costs will be prior to purchasing.

    US TARIFFS:
    The only charges that ARE included are the 10% tariffs for any orders from the United States.


    If you would feel more comfortable checking out via Etsy, please let me know via a message on Instagram and I can create a listing on Etsy.
    This is not guaranteed within the first 24 hours of a restock.

    Flat Rate Shipping Costs;
    Australia Post Within Australia Standard - $10
    Australia Post Within Australia Express - $20
    Australia Post International Standard - $20
    Australia Post International Express - $50
    Australia Post United States Standard - $25 + 10% tariff
    Australia Post United States Express - $50 + 10% tariff

  • Yes, If you have any issues please contact my responsible person.

    GPSR Responsible person contact information:

    CORVO CATTIVO SRL
    ATTN: GPSR Archival Dice
    VIA SAN VITO, 18
    20123 MILANO (MI)
    ITALIA

    +39 (0)2 3055 7833
    gpsr@corvocattivo.it

  • Yes! All packages will be shipped with tracking information through Australia Post.
    If you suspect that your package has been lost or delayed, please let me know as soon as possible.
    I will do my best to work with the responsible delivery services to correct the issue.

  • Yes, unfortunately squarespace does not currently support international currencies.
    Please keep this in mind when browsing the store, and when purchasing.

  • I tend to restock once every 3-4 months. Keep an eye out on Instagram to be informed of upcoming collections and restock dates.

  • Yes, I can!
    I will have slots for commission dice available occasionally around my restocks!
    Please check Instagram for more updates around restocks!

  • Currently Squarespace does not allow for items to be reserved in the cart. If you have an item in your cart that you wish to purchase, dont forget to check out!
    There is also no abandoned cart recovery option.

  • Mostly for visibility in that marketplace, but also for instances where a customer does not feel comfortable purchasing a set from my website!
    If you would feel more comfortable checking out via Etsy, please let me know via a message on Instagram and I can create a listing on Etsy.
    This is not guaranteed within the first 24 hours of a restock.

  • Unfortunately, as a small business, I am unable to offer returns or refunds for 'change of mind' purchases.
    However If you suspect that your package has been lost or delayed, please let me know as soon as possible.
    I will do my best to work with the responsible delivery services to correct the issue.

  • My dice do not come with a dice bag or storage box.
    They are carefully packaged in recycled kraft paper, tissue paper and a thick recycled kraft paper plastic-free bubble mailer.
    I have found a large percentage of my customers already have beautiful dice bags from other small businesses to store their new sets.

  • Try not to store them in direct sunlight as it might dull the colours.
    Give them a good wipe-over with a soft cloth to remove any dust or smudges.
    Do not use any harsh cleaners as they might affect the inking.
    As for rolling them, I suggest like all other dicemakers do, that you roll them in a dice tray where possible!

  • Yes, my dice are as balanced as any other dice. They are solid polymer clay.